Service 06 · 0.06% Damage rate
White Glove
Premium-handling freight for fragile, regulated, and high-value loads.
Overview
What this service is, and what it isn't.
White Glove is for the freight that doesn't have a backup. We pair our most experienced two-person teams with padded, blanket-wrapped, climate-managed vehicles, and we coordinate every appointment around the consignee's schedule — not ours.
Capabilities
What's included in every white glove engagement.
Programs are configured per shipper, but every account starts with these six baseline capabilities. Anything beyond is engineered into a custom SOP.
Two-person uniformed teams, background-checked
Padded, blanket-wrapped, climate-managed transport
Site survey & elevator/loading-dock coordination
Light assembly, leveling, and placement
Trade show, art, medical equipment specialty
$1M+ insurance options with declared-value coverage
How it runs
The four-step operating loop, repeated on every load.
Site Survey
We confirm access, dimensions, elevators, and parking before the truck rolls — not at the curb.
Wrap & Load
Items are quilt-padded, shrink-wrapped, and corner-protected before they leave origin.
Climate Transit
Climate-managed straight trucks keep temperature stable for art, electronics, and medical loads.
Place & Walk-Through
Crew places, levels, removes packaging, and completes a walk-through with the consignee.
Industries served
Built around how your industry actually ships.
FAQ
Honest answers, before you ask.
Don't see your question? Our dispatch desk picks up live, day or night.
832-504-2626Do you remove packaging?
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Yes, every White Glove appointment includes packaging removal and haul-away unless declined by the consignee.
How is climate control handled?
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We use insulated, APU-equipped straight trucks rated 55–75°F and document temperature throughout transit.
Ready to dispatch
Send the lane. We'll route it.
A real coordinator will price your white glove lane and confirm capacity within the hour.
LTL Freight
Pallet-precision freight at fractional cost.